Electronic student feedback management system based on web development

(1) * Fahad Layth Malallah Mail (Computer and Information, College of Electronics Engineering, Ninevah University, Mosul, Iraq)
(2) Jamal Mahmood Mail (Computer and Information, College of Electronics Engineering, Ninevah University, Mosul, Iraq)
(3) Mahmood Alfathe Mail (Computer and Information, College of Electronics Engineering, Ninevah University, Mosul, Iraq)
(4) Mohammed A. M. Abdullah Mail (Computer and Information, College of Electronics Engineering, Ninevah University, Mosul, Iraq)
*corresponding author


Nowadays, operation management performed by electronic systems in different life sectors is distributed and expanded swiftly due to several advantages that can be achieved, such as time reduction process, simplicity, and high accuracy of running operations. In the educational sector, performing student feedback electrolytically (using PC, Tablet, or Mobile) rather than the ordinary paper-based methods saves staff and students' time and makes managing the data easier. This paper proposes a new approach for the Electronic Student Feedback Management System based on web programming, which consists of input, process, store, and retrieves information using a database. The system is based on the Accreditation Board for Engineering and Technology (ABET) questionnaire model, which is implemented using web development tools (HTML, CSS, Javascript, MySQL, and PHP with Apache web-server). As a result, the proposed system was implemented successfully. The Electronic Engineering College officially adopted it at Ninevah University to perform the student feedback for the academic year 2018-2019, in which 4,282 student feedback applications (SFA) have been recorded. After that, statistical operations were done for extracting useful information effortlessly and accurately. As a result, more than 800 students made 4282 records have participated in the proposed system. This information can be quickly recorded and utilized to identify the weaknesses to address them in the next academic year.


Client-server programming; Database; Electronic management system; Web-based questionnaire




Article metrics

10.31763/sitech.v1i2.168 Abstract views : 395 | PDF views : 72




Full Text



A. M. A. FarajAllah, S. A. El Talla, S. S. Abu-Naser, and M. J. Al Shobaki, “The impact of technological and human requirements for re-engineering processes in improving productivity,” Int. J. Acad. Inf. Syst. Res., vol. 2, no. 9, pp. 29–38, 2018, [Online]. Available: http://dstore.alazhar.edu.ps/xmlui/bitstream/handle/123456789/160/IJAISR180903.pdf?sequence=1&isAllowed=y.

R. Connolly, Fundamentals of web development. Pearson Education. 2015. Available: Google Scholar.

B. Chen, “Research of performance management system based on web services,” in 2018 3rd International Workshop on Materials Engineering and Computer Sciences (IWMECS 2018), 2018, pp. 221–225, [Online]. Available: https://www.atlantis-press.com/article/25893510.pdf.

J. F. Ebert, L. Huibers, B. Christensen, and M. B. Christensen, “Paper- or web-based questionnaire invitations as a method for data collection: cross-sectional comparative study of differences in response rate, completeness of data, and financial cost,” J. Med. Internet Res., vol. 20, no. 1, p. e24, Jan. 2018, doi: 10.2196/jmir.8353.

G. Priyanka, B. Purva, P. Sneha, and G. M. Lodha, “Survey paper on web based student feedback system,” Recent Trends Androids IOS Appl., vol. 1, no. 2, 2019. Available: Google Scholar.

R. N. Davis, “Web-based administration of a personality questionnaire: Comparison with traditional methods,” Behav. Res. Methods, Instruments, Comput., vol. 31, no. 4, pp. 572–577, Dec. 1999, doi: 10.3758/BF03200737.

M. Touvier et al., “Comparison between web-based and paper versions of a self-administered anthropometric questionnaire,” Eur. J. Epidemiol., vol. 25, no. 5, pp. 287–296, May 2010, doi: 10.1007/s10654-010-9433-9.

P. E. Georgoff et al., “Evaluating the performance of the Minute Feedback System : A web-based feedback tool for medical students,” Am. J. Surg., vol. 215, no. 2, pp. 293–297, Feb. 2018, doi: 10.1016/j.amjsurg.2017.08.047.

R. WijayaDewantoro, S. Wardani, Rudy, B. S. Perdana Girsang, and A. Dharma, “Development and implementation of web based infrastructure for problem management at UNPRI,” J. Phys. Conf. Ser., vol. 1007, p. 012052, Apr. 2018, doi: 10.1088/1742-6596/1007/1/012052.

R. Hassannia, A. Vatankhah Barenji, Z. Li, and H. Alipour, “Web-based recommendation system for smart tourism: multiagent technology,” Sustainability, vol. 11, no. 2, p. 323, Jan. 2019, doi: 10.3390/su11020323.

S. Verma, “Development of Web GIS Based Framework for Public Health Management System Using ERDAS Apollo 2010,” in Healthcare Policy and Reform, IGI Global, 2019, pp. 239–253, doi: 10.4018/978-1-5225-1814-3.ch005.

J. Yu and J. Xu, “Design and implementation of warehouse management system based on web technology,” in 2018 3rd International Conference on Mechanical, Control and Computer Engineering (ICMCCE), Sep. 2018, pp. 665–671, doi: 10.1109/ICMCCE.2018.00147.

R. Romansky and K. Kirilov, “Architectural design and modelling of a web based application for GDPR clarification,” in AIP Conference Proceedings, 2018, vol. 2048, no. 1, p. 060006, doi: 10.1063/1.5082121.

Z. Xu and B. Ni, “Graduation research management system developed by recent web technology,” in 2018 International Conference on Engineering, Applied Sciences, and Technology (ICEAST), Jul. 2018, pp. 1–3, doi: 10.1109/ICEAST.2018.8434478.

G. Lin, “Design and Development of Reservoir Dynamic Analysis System Based on Web,” in 2019 International Conference on Communications, Information System and Computer Engineering (CISCE), Jul. 2019, pp. 106–108, doi: 10.1109/CISCE.2019.00031.

T.-H. Wang, “Developing a web-based assessment system for evaluating examinee’s understanding of the procedure of scientific experiments,” EURASIA J. Math. Sci. Technol. Educ., vol. 14, no. 5, pp. 1791–1801, Feb. 2018, doi: 10.29333/ejmste/85170.

F. L. Malallah, M. G. Saied, M. T. Alasaady, and B. T. Shareef, “Internet of things: Web-based questionnaire for university evaluation,” Sci. J. Cihan Univ. – Slemani, vol. 3, no. 2, pp. 26–44, 2019, [Online]. Available: https://sj.sulicihan.edu.krd/files/2020/03/26-44.pdf.

M. B. Yassein, M. Q. Shatnawi, and D. Al-zoubi, “Application layer protocols for the Internet of Things: A survey,” in 2016 International Conference on Engineering & MIS (ICEMIS), Sep. 2016, pp. 1–4, doi: 10.1109/ICEMIS.2016.7745303.

S. Sunardi, A. Fadlil, F. Al-anshori, and S. Saifullah, “Information system development based-on ERP and RAD methods: Application for activities information broadcasting,” JUITA J. Inform., vol. 8, no. 2, p. 149, Nov. 2020, doi: 10.30595/juita.v8i2.7684.

A. T. Hidayat, A. M. D. Dewantara, and S. Saifullah, “The Development of Website on Management Information System for E-commerce and Services,” J. Sisfokom (Sistem Inf. dan Komputer), vol. 9, no. 3, pp. 380–386, Oct. 2020, doi: 10.32736/sisfokom.v9i3.992.


  • There are currently no refbacks.

Copyright (c) 2020 Fahad Layth Malallah, Jamal Mahmood, Mahmood Alfathe, Mohammed A. M. Abdullah

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Science in Information Technology Letters
ISSN 2722-4139
Published by Association for Scientific Computing Electrical and Engineering (ASCEE)
W : http://pubs2.ascee.org/index.php/sitech
E : andri@ascee.org, andri.pranolo.id@ieee.org

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0

View My Stats