Digital literation of citizens neighborhood association’s WhatsApp group in response Covid-19 information

(1) * Indah Wenerda Mail (Ahmad Dahlan University, Indonesia)
*corresponding author

Abstract


This research aims to find out the competence of digital literacy of citizens to infodemic received through WAG neighborhood association 09 Dipowinatan. This research was conducted using qualitative interpretative research with research method of netgraph analysis. The data collection method used in this study was participant observation at the Dipowinatan neighborhood association on WAG. Research findings in this study are infodemic which occurred during the pandemic, also hit neighborhood association’s WAG 09 Dipowinatan. Two more years passed the Covid-19 Pandemic in Indonesia. The Indonesian people, especially the residents of neighborhood association 09 Dipowinatan, are taking a new order in dealing with Covid-19, including experiencing an infodemic. Infodemic occurs because of digital media and social media, which is very fast in disseminating information to receive the information quickly. The information regarding Covid-19 was no exception that the residents of neighborhood association 09 Dipowinatan received through the WhatsApp Group (WAG) Thus, digital literacy is needed for residents in dealing with this infodemic situation. This situation does not rule out that the information is disseminated, the information included in the disinformation group. However, this situation can anticipate with the digital literacy skills that residents must select and sort out the right information during the infodemic. State apparatus through the Head of neighborhood association / hamlet, and religious leaders in practice in neighborhood association’s WAG O9 can also be an alternative to mediating in situations if there is a debate in finding the truth regarding misinformation in WAG.


Keywords


Infodemic; Covid-19; WAG; Digital Literacy, Citizens

   

DOI

https://doi.org/10.31763/ijcs.v4i2.252
      

Article metrics

10.31763/ijcs.v4i2.252 Abstract views : 419 | PDF views : 44

   

Cite

   

Full Text

Download

References


[1] D. L. Natalia, “First COVID-19 case surfaces in Indonesia - ANTARA News,” 2020. .

[2] M. Worobey, “Dissecting the early COVID-19 cases in Wuhan,” Science (80-. )., vol. 374, no. 6572, pp. 1202–1204, Dec. 2021, doi: 10.1126/SCIENCE.ABM4454.

[3] G. Eysenbach, “Infodemiology: The Epidemiology of (Mis)information,” Am. J. Med., vol. 113, 2002.

[4] A. Anwar, M. Malik, V. Raees, and A. Anwar, “Role of Mass Media and Public Health Communications in the COVID-19 Pandemic,” Cureus, Sep. 2020, doi: 10.7759/cureus.10453.

[5] C. Bali, “Jerinx detained in Jakarta, faces 6 six years in prison over violent threat case | Coconuts,” https://coconuts.co/, 2021.

[6] T. Abraham, “The influenza pandemic of 2009 revealed shortcomings in the existing guidelines for risk and outbreak communication. Concepts such as building trust proved hard to achieve in practice, whereas other issues such as communicating through the internet and co,” Emerg. Health Threats J., 2011, doi: 10.3402/ehtj.v4i0.7160.

[7] M. W. Graham, E. J. Avery, and S. Park, “The role of social media in local government crisis communications,” Public Relat. Rev., vol. 41, no. 3, pp. 386–394, Sep. 2015, doi: 10.1016/j.pubrev.2015.02.001.

[8] J. Melki, H. Tamim, D. Hadid, M. Makki, J. El Amine, and E. Hitti, “Mitigating infodemics: The relationship between news exposure and trust and belief in COVID-19 fake news and social media spreading,” PLoS One, vol. 16, no. 6, Jun. 2021, doi: 10.1371/JOURNAL.PONE.0252830.

[9] D. R. Rahadi, “User Behavior and Hoax Information on Social Media,” J. Manaj. DAN KEWIRAUSAHAAN, vol. 5, no. 1, Jun. 2017, doi: 10.26905/jmdk.v5i1.1342.

[10] C. Montag et al., “Smartphone usage in the 21st century: who is active on WhatsApp?,” BMC Res. Notes, vol. 8, no. 1, p. 331, Dec. 2015, doi: 10.1186/s13104-015-1280-z.

[11] D. Buckingham, “Defining Digital Literacy: What do young people need to know about digital media?,” vol. 4-2006. 1., pp. 263–276, 2006.

[12] W. Y. S. Chou, A. Gaysynsky, and J. N. Cappella, “Where We Go From Here: Health Misinformation on Social Media,” Am. J. Public Health, vol. 110, no. Suppl 3, p. S273, Oct. 2020, doi: 10.2105/AJPH.2020.305905.

[13] Carnegie, “EVIDENCE FROM CARNEGIE UK TRUST TO JOINT HUMAN RIGHTS COMMITTEE: INQUIRY INTO COVID-19: HUMAN RIGHTS IMPLICATIONS,” UK, 2020.

[14] A. R. Ahmad and H. R. Murad, “The Impact of Social Media on Panic During the COVID-19 Pandemic in Iraqi Kurdistan: Online Questionnaire Study,” J Med Internet Res, vol. 22, no. 5, 2020, doi: 10.2196/19556.

[15] E. Wendratama, Jurnalism, “Fake News”, & Disinformation (Indonesian Context). UNESCO, 2019.

[16] J. W. Creswell, W. E. Hanson, V. L. Clark Plano, and A. Morales, “Qualitative Research Designs: Selection and Implementation,” Couns. Psychol., vol. 35, no. 2, pp. 236–264, 2007, doi: 10.1177/0011000006287390.

[17] A. K. Harrison, Ethnography. 2018.

[18] F. F. Lotan, “Making a positive internet through Socmed Agawe Guyub,” Int. J. Commun. Soc., vol. 1, no. 1, pp. 9–16, 2019, doi: 10.31763/ijcs.v1i1.22.

[19] D. Fadillah and U. Jandevi, “Media-social behavior of Muhammadiyah members in China in the framework of Alexander Wendt’s international communication constructivism,” J. Soc. Stud., vol. 16, no. 1, pp. 51–64, Sep. 2020, doi: 10.21831/jss.v16i1.34604.

[20] I. of M. (US) C. on A. the H. of T. P. in the 21st Century, “Media - The Future of the Public’s Health in the 21st Century - NCBI Bookshelf,” 2002. .

[21] D. Romer and K. H. Jamieson, “Patterns of Media Use, Strength of Belief in COVID-19 Conspiracy Theories, and the Prevention of COVID-19 From March to July 2020 in the United States: Survey Study,” J. Med. Internet Res., vol. 23, no. 4, Apr. 2021, doi: 10.2196/25215.

[22] N. Kurnia, Z. M. Z. Monggilo, and W. M. Adiputra, Responsive and Wise To Share Natural Disaster Information Through Chat Application. 2018.

[23] C. de Saint Laurent, V. P. Glăveanu, and I. Literat, “Internet Memes as Partial Stories: Identifying Political Narratives in Coronavirus Memes,” Soc. Media Soc., 2021, doi: 10.1177/2056305121988932.

[24] D. Rahmawati, D. Mulyana, G. Lumakto, M. Viendyasari, and W. Anindhita, “Mapping Disinformation During the Covid-19 in Indonesia: Qualitative Content Analysis,” J. ASPIKOM, vol. 6, no. 2, pp. 222–234, Jul. 2021, doi: 10.24329/ASPIKOM.V6I2.907.

[25] W. J. Potter, Media Literacy. SAGE, 2011.

[26] F. A. Rathore and F. Farooq, “Information Overload and Infodemic in the COVID-19 Pandemic,” J. Pak. Med. Assoc., vol. 70(Suppl 3), no. 5, pp. S162–S165, May 2020, doi: 10.5455/JPMA.38.

[27] E. and M. H. and M. D. B. on P. H. and P. H. P. R. on H. L. National Academies of Sciences and A. Wojtowicz, “Addressing Health Misinformation with Health Literacy Strategies,” Addressing Heal. Misinformation with Heal. Lit. Strateg., Dec. 2020, doi: 10.17226/26021.

[28] C. Vaccari and A. Chadwick, “Deepfakes and Disinformation: Exploring the Impact of Synthetic Political Video on Deception, Uncertainty, and Trust in News:,” https://doi.org/10.1177/2056305120903408, vol. 6, no. 1, Feb. 2020, doi: 10.1177/2056305120903408.

[29] X. Wang, M. Zhang, W. Fan, and K. Zhao, “Understanding the spread of COVID-19 misinformation on social media: The effects of topics and a political leader’s nudge,” J. Assoc. Inf. Sci. Technol., 2021, doi: 10.1002/ASI.24576.

[30] J. Anderson and R. Lee, “Conerns about democracy in the digital age | Pew Research Center,” 2020. .

[31] T. Koltay, “The media and the literacies: media literacy, information literacy, digital literacy,” Media, Cult. Soc., vol. 33(2), pp. 211–221, 2011.


Refbacks

  • There are currently no refbacks.


Copyright (c) 2022 Indah Wenerda

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

International Journal of Communication and Society  
ISSN 2684-9267
Published by Association for Scientific Computing Electronics and Engineering (ASCEE)
W : http://pubs2.ascee.org/index.php/ijcs
E : dani@ascee.org

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

View My Stats